Senior Duty Manager to work Monday – Friday 9am – **Apply on the
website**: *
REQUIREMENTS:
* Candidates must hold a Level 7 or higher qualification in one of
the following Disciplines:
* Social Care
* Community Development
* Hospitality
* Candidates must have over 4 years’ managerial experience in one
of the following sectors:
* Social Care
* Community Development
* Hospitality
* Candidates must have a proven track record while continuously
holding a managerial role in the same organisation for a period of no
less than 3 years.
OVERVIEW OF ROLE:
* _STAFF SUPERVISION:_ The Senior Duty Manager supervises the staff
working at the facility, including security personnel, administrative
staff, cleaning staff, kitchen staff and other support staff. They
ensure that all staff members understand their roles and
responsibilities and provide guidance and support as needed.
* _CLIENT RELATIONS: _Building and maintaining positive
relationships with clients is essential. The Senior Duty Manager acts
as a point of contact for clients, addressing their concerns,
resolving issues, and ensuring that their needs are met to the highest
standards.
* _FACILITY MANAGEMENT:_ Overseeing the maintenance and upkeep of
the facility is another key responsibility. The Senior Duty Manager
ensures that the premises are clean, well-maintained, and fully
operational at all times.
* _RISK ASSESSMENT AND MITIGATION:_ Identifying potential security
risks and implementing measures to mitigate them is crucial for
maintaining the safety and security of the facility. The Senior Duty
Manager conducts regular risk assessments and collaborates with
relevant stakeholders to develop and implement risk mitigation
strategies.
* _COMPLIANCE AND REGULATIONS:_ Ensuring compliance with relevant
laws, regulations, and industry standards is essential. The Duty
Manager stays up to date with regulatory requirements and ensures that
the property operates in accordance with legal and regulatory
guidelines.
* _CUSTOMER SATISFACTION:_ Working with a core focus of ensuring
problems are resolved in a timely manner with clear communication.
Making time to meet with customers, note feedback and problem-shoot
any issues that may arise.
* _INCLUSION_: Ensuring the diverse group of contractors, staff and
customers are provided with the requisite level of attention and their
individual and collective needs are met.
PERSON SPECIFICATION:
* _LEADERSHIP SKILLS:_ Strong leadership abilities with the
capability to motivate and guide a diverse team in high-pressure
situations. Proven track record of making sound decisions quickly,
prioritising tasks effectively, and delegating responsibilities
efficiently.
* _COMMUNICATION SKILLS:_ Excellent verbal and written communication
skills in English, with the ability to convey information clearly and
concisely. Proficiency in interpersonal skills to liaise effectively
with staff, clients, and external stakeholders from diverse cultural
backgrounds.
* _PROBLEM-SOLVING AND DECISION-MAKING:_ Demonstrated ability to
think critically, analyse situations swiftly, and make informed
decisions under pressure. Proven aptitude in problem-solving, conflict
resolution, and the ability to handle emergencies calmly and
efficiently.
* _TECHNICAL COMPETENCE: _Proficiency in using relevant technology,
security systems, and software for monitoring, reporting, and managing
incidents. Familiarity with security protocols, emergency response
procedures and all applicable compliance standards.
The above job description is not intended to be a comprehensive list
of duties and responsibilities and consequently the successful
candidate may be required to perform other duties which may change
from time to time in line with the changing needs and objectives of
the company and as are appropriate to the post and its development.
Accordingly, it is to be noted that this job description is subject to
change, in order to align with the changing needs and objectives of
the company.
* Provide accurate data of daily availability to relevant
stakeholder.
* Ensure all contractors are adhering to health and safety.
* Promote and maintain health and safety among customers and
contractors.
* Protect facility users by adopting safeguarding procedures where
required.
* Managing complex and varied issues.
* Provide professional assistance and guidance to colleagues and
customers.
* Ensuring all records are maintained in accordance with policies
and procedures.
* Communicating frequently with the customers in order to identify
their needs and attend to them accordingly.
* Address any complaints in a professional and timely manner.
SALARY: Senior Duty Manager - € * to
€ * based on *-hour
Week
JOB TYPE: Full-time on site
SALARY: € * to € * per
year pro rata
APPLICATION QUESTION(S):
* Do you have a level 7 or higher qualification in one of the
required disciplines?
* Please give the details of your relevant qualification.
* Do you have over 4 years’ managerial experience in one of the
required sectors?
* Which company have you held a continuous managerial role for over
3 years.
IF YOU ARE INTERESTED IN THIS POSITION, PLEASE FORWARD YOUR CV TO
**APPLY ON THE WEBSITE** WITH THE SUBJECT SENIOR DUTY MANAGER
APPLICATION
We need : English (Good)
Type: Permanent
Payment:
Category: Health
